Here’s how to report a lost item on an Air Mauritius flight, with step‑by‑step guidance: 📝 Step 1: File a Property Irregularity Report (PIR) at the Airport If you're still at the airport, go immediately to the Air Mauritius baggage services counter in the arrival hall (at SSR Mauritius Airport, near Belt 1 or Belt 6 on Level 0) Ask staff to issue a Property Irregularity Report (PIR)—this is the official record to initiate tracking via systems like WorldTracer. Step 2: If You're Away from the Airport Via Air Mauritius Website: Visit the Baggage section on their Customer Support page If your baggage hasn’t been located within 48 hours, you can submit a claim online through their lost baggage form For baggage not found within 21 days, you can file a “loss” claim via the same portal Via Email: Write to reservations_mru@airmauritius.com explaining: Name, flight details, ticket number Description of lost item and baggage tag Your contact information and address Ideally send this within 7 days of your flight date so the airline can process it
Yes, you can often recover lost items from an airplane, but the success depends on how quickly you report it, where the item was lost, and the airline’s procedures.
