Are Airport responsible for lost items?
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Yes, Bilbao Airport (BIO), operated by Aena, is responsible for managing lost items found within the airport's public areas, such as terminals and common spaces.
How do I report a lost item at Bilbao Airport?
1. Contact the Lost and Found Office and send an email to infobio@aena.es. Include the following details: Description of the item (e.g., brand, model, color, size, distinguishing features) Date and approximate location where the item was lost Flight details (date, number, and destination) Your contact information (name, phone number, and email address) If possible, attach a photograph of the item to assist in identification. Await Confirmation If your item is found, the Lost and Found office will contact you with a registration number and instructions for retrieval. Collect Your Item You can collect the item in person or authorize someone else (including a courier) to do so on your behalf. Ensure you or your representative bring the necessary identification and documentation as specified in the confirmation email. Note that the airport does not offer delivery or postal services for lost items.
Where is the Lost and Found office located at Bilbao Airport?
The Lost and Found office at Bilbao Airport (BIO) is situated on Level 3 (Departures Hall) of the terminal building. This office manages items lost within the airport's public areas, such as terminals and common spaces.
Existing Claim's
| Item Details | Lost Date | Lost Time |
|---|---|---|
| sdfsdfsdfsdfdsfsdfsdfsdf (View Details) | Oct, 10, 2026 | 16:10 |
| Tote bag (View Details) | May, 05, 2025 | 14:05 |
| iPad in Red cover (View Details) | Mar, 03, 2025 | 09:03 |
| Android Phone (View Details) | Mar, 03, 2025 | 08:03 |
| Engagement Ring (View Details) | Feb, 02, 2025 | 15:02 |
| Purse brand name Allen Solly (View Details) | Feb, 02, 2025 | 23:02 |
How long will Bilbao airport keep found items?
- At Bilbao Airport (BIO), items found within the airport premises are managed by the Lost and Found Office, located on Level 3 (Departures Hall) of the terminal. While the exact retention period for lost items isn't explicitly stated on the official Aena website, it's common practice at many Spanish airports to hold found items for up to two years. However, this duration can vary based on the item's nature and local regulations.
