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How do I report a lost item at Brasilia Airport?

To report a lost item at Juscelino Kubitschek International Airport, Reach out to the airport’s Lost & Found office as soon as possible: Phone/WhatsApp: +55(61)3214‑6109— they operate Monday–Friday from 06:00 to midnight.

Where is the Lost and Found office located at Brasilia Airport?

The Lost & Found (Achados e Perdidos) office at Brasilia’s Juscelino Kubitschek International Airport is located in the Arrivals Hall on the ground floor, near the public arrival level behind the international arrivals area.

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Existing Claim's

Item Details Lost Date Lost Time
sdfsdfsdfsdfdsfsdfsdfsdf (View Details) Oct, 10, 2026 16:10
Tote bag (View Details) May, 05, 2025 14:05
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Yes — Brasília’s Juscelino Kubitschek International Airport (operated by Inframerica) is responsible for items lost within the airport terminal and its public areas, such as concourses, security zones, baggage claim, lounges, restrooms, etc. Found items are collected by airport staff, logged in their system, and stored at the Airport's Lost & Found office.

How long will Brasilia airport keep found items?

  • The Lost & Found (Achados e Perdidos) at Brasília’s Juscelino Kubitschek International Airport retains items for up to 90 days from the date they’re registered.
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim

File online claim to Airport

Contact information

Name : Brasilia International Airport

Address : Arrivals Hall, Ground Floor, Brasilia Airport, Lago Sul, Brasília – DF, 71608‑900

Phone number : +55(61)3214‑6109

Opening hours : Monday to Friday (excluding holidays): 06:00–00:00

email : achadosperdidos@inframerica.aero

Lost Personal Items

  • Keys

  • ID

  • Passport

  • Wallet

  • Documents

  • Badge

  • Licence

Lost Electronics

  • Phone

  • Tablet

  • Device charger

  • Camera

  • Laptop

  • Headphones

Lost Accessories

  • Purse

  • Bag

  • Backpack

  • Sunglasses

  • Eyeglasses

  • Jewellery

Lost Clothing

  • Gloves

  • Cap

  • Hat

  • Hat

  • Sweater

  • Coat

  • Vest