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How do I report a lost item at Guangzhou Baiyun International Airport?

To report a lost item at Guangzhou Baiyun International Airport (CAN), you should Contact the Airport's Lost and Found Department.

Where is the Lost and Found office located at Guangzhou Baiyun International Airport?

At Guangzhou Baiyun International Airport (CAN), Lost and Found offices are available in both Terminal 1 and Terminal 2, operating 24 hours a day to assist passengers in retrieving lost items. 📍 Lost and Found Office Locations Terminal 1: Located next to Gate 1 on the 3rd floor of the Departure Hall. Terminal 2: Situated at the junction of H check-in island, within the concentrated commercial area on the 3rd floor of the main building.

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Existing Claim's

Item Details Lost Date Lost Time
sdfsdfsdfsdfdsfsdfsdfsdf (View Details) Oct, 10, 2026 16:10
Tote bag (View Details) May, 05, 2025 14:05
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Guangzhou Baiyun International Airport (CAN) offers Lost and Found services to assist passengers in recovering misplaced items. However, the airport and associated airlines, such as China Southern Airlines, do not assume liability for personal belongings that are lost or left behind.

How long will Guangzhou Baiyun International airport keep found items?

  • At Guangzhou Baiyun International Airport (CAN), the Lost and Found department retains found items for up to 30 days. After this period, items are processed based on their type and relevant regulations.
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim