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How do I report a lost item on an Hawaiian Airlines flight?

To report a lost item on an Hawaiian Airlines flight, Visit the official Hawaiian Airlines Lost Property page: đź”— https://hawaiianair.custhelp.com/app/answers/detail/a_id/181/ .

Can you recover lost items from an airplane?

Yes — Hawaiian Airlines can recover lost items left onboard or found in the terminal, but recovery isn’t guaranteed and they bear no liability.

Existing Claim's

Item Details Date Time
Android Phone Mar, 03, 2025 08:03
Wallet Men Feb, 02, 2025 15:02
Luggage Feb, 02, 2025 12:02
A men’s medium black Northface winter coat. Feb, 02, 2025 15:02
Engagement Ring Feb, 02, 2025 15:02

Are airlines responsible for lost items?

    Yes, Hawaiian Airlines is partially responsible for lost items, but their liability depends on the type of item and where it was lost (e.g., checked baggage vs. personal items left onboard).
hawaiian airlines

How much time will take to recover my lost item?

    Hawaiian Airlines typically searches for lost items—including belongings left on board and checked baggage—for up to 30 days before considering them unrecoverable.

How long does Hawaiian Airlines search for lost items?

  • Hawaiian Airlines generally holds and searches for lost items for up to 30 days, though policies can vary slightly depending on the airport and item type.
hawaiian airlines

The most common locations where items are lost during a flight

  • Seat Pocket

  • Armrest

  • Washroom

  • Table tray

  • Overhead compartments

File online claim

Contact information

Name : Hawaiian Airlines

Address : 3375 Koapaka Street, Suite G‑350 Honolulu, HI 96819, USA

Phone number : (808)835‑3700

Opening hours : (Monday–Friday, 8:30 AM–5:00 PM HST)

website : www.hawaiianairlines.com

Lost Personal Items

  • Keys

  • ID

  • Passport

  • Wallet

  • Documents

  • Badge

  • Licence

Lost Electronics

  • Phone

  • Tablet

  • Device charger

  • Camera

  • Laptop

  • Headphones

Lost Accessories

  • Purse

  • Bag

  • Backpack

  • Sunglasses

  • Eyeglasses

  • Jewellery

Lost Clothing

  • Gloves

  • Cap

  • Hat

  • Hat

  • Sweater

  • Coat

  • Vest