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How do I report a lost item at Hong Kong Airport?

If you've lost an item at Hong Kong International Airport (HKG), you can report it to the Lost and Found Office. Here's how to proceed: Lost and Found Office Location Address: Room 5A005, Arrival Level (L5), Terminal 1 (Non-restricted Area) Operating Hours: Daily from 07:00 to 23:59 Phone: +852 2182 2018 or +852 2182 2087 Email: LOST-F@hkairport.com

Where is the Lost and Found office located at Hong Kong Airport?

The Lost and Found office located at Room 5A005, Arrival Level (L5), Terminal 1 (Non-restricted Area).

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Existing Claim's

Item Details Lost Date Lost Time
sdfsdfsdfsdfdsfsdfsdfsdf (View Details) Oct, 10, 2026 16:10
Tote bag (View Details) May, 05, 2025 14:05
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Yes, Hong Kong International Airport (HKIA), managed by the Airport Authority Hong Kong (AAHK), is responsible for handling lost items found within the airport terminals. They provide services for registering, storing, and retrieving lost property. Items are typically stored for up to 4 months, except for perishable goods, which are disposed of immediately .

How long will Hong Kong airport keep found items?

  • At Hong Kong International Airport (HKG), lost items are typically stored at the Lost and Found Office for up to 4 months, unless they are perishable goods, which are disposed of immediately.
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim

File online claim to Airport

Contact information

Name : Hong Kong International Airport

Address : Room 5A005, Arrival Level (L5), Terminal 1 (Non-restricted Area)

Phone number : +852 2182 2018

Opening hours : Daily from 07:00 to 23:59

email : LOST-F@hkairport.com

Lost Personal Items

  • Keys

  • ID

  • Passport

  • Wallet

  • Documents

  • Badge

  • Licence

Lost Electronics

  • Phone

  • Tablet

  • Device charger

  • Camera

  • Laptop

  • Headphones

Lost Accessories

  • Purse

  • Bag

  • Backpack

  • Sunglasses

  • Eyeglasses

  • Jewellery

Lost Clothing

  • Gloves

  • Cap

  • Hat

  • Hat

  • Sweater

  • Coat

  • Vest