Are Airport responsible for lost items?
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Pulkovo Airport (St. Petersburg) is not legally responsible for all lost items—but they do manage a Lost and Found service to assist passengers in recovering them.
How do I report a lost item at Pulkovo Airport?
To report a lost item at Pulkovo International Airport, , here’s what you need to do: 1. For Lost or Damaged Checked Baggage Immediately, stay in the baggage claim area and approach the Baggage Search Desk (“Розыск багажа” counter). Show your baggage tags and boarding pass—the staff will fill out a report on the spot. If you leave the area without filing a report, only the airline can decide to accept one later. ✅ You’ll receive a form detailing your report and instructions on next steps and tracking. 2. For Personal Belongings Lost In the Terminal or On Board Head to Office 1229 (Lost & Found desk) in the public arrivals zone on First Floor, Terminal. Office hours: 08:00–20:00. Augment your search by contacting them by phone: +7812337‑38‑22 or +7812337‑34‑44.
Where is the Lost and Found office located at Pulkovo Airport?
The Lost & Found office at Pulkovo Airport Situated in the public arrivals zone, First Floor of the passenger terminal — right near the baggage claim carousels.
Existing Claim's
| Item Details | Lost Date | Lost Time |
|---|---|---|
| sdfsdfsdfsdfdsfsdfsdfsdf (View Details) | Oct, 10, 2026 | 16:10 |
| Tote bag (View Details) | May, 05, 2025 | 14:05 |
| iPad in Red cover (View Details) | Mar, 03, 2025 | 09:03 |
| Android Phone (View Details) | Mar, 03, 2025 | 08:03 |
| Engagement Ring (View Details) | Feb, 02, 2025 | 15:02 |
| Purse brand name Allen Solly (View Details) | Feb, 02, 2025 | 23:02 |
How long will Pulkovo airport keep found items?
- At Pulkovo Airport (St.Petersburg), lost and found items are processed per a clear policy: First 2 days: storage is free. From day 3 onward: ₽63–₇0 per day (some sources say ₽55–₄0) for each item . Total retention time: up to 6 months from the day the item is found. After that, items are disposed of (usually destroyed).
