Are Airport responsible for lost items?
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São Paulo–Guarulhos Airport (GRU Airport) handles found items through its official Lost and Found department, but it is not legally responsible for all lost property.
How do I report a lost item at Sao Paulo–Guarulhos Airport?
To report a lost item at São Paulo–Guarulhos International Airport, you should Contact Lost & Found Directly +55 (11)2445‑3786 Terminal 3 – Mezzanine/Boarding floor.
Where is the Lost and Found office located at Sao Paulo–Guarulhos Airport?
The Lost & Found office at São Paulo–Guarulhos International Airport is located at Terminal 3 – Boarding Floor / Mezzanine, near the connector to Terminal 2.
Existing Claim's
| Item Details | Lost Date | Lost Time |
|---|---|---|
| sdfsdfsdfsdfdsfsdfsdfsdf (View Details) | Oct, 10, 2026 | 16:10 |
| Tote bag (View Details) | May, 05, 2025 | 14:05 |
| iPad in Red cover (View Details) | Mar, 03, 2025 | 09:03 |
| Android Phone (View Details) | Mar, 03, 2025 | 08:03 |
| Engagement Ring (View Details) | Feb, 02, 2025 | 15:02 |
| Purse brand name Allen Solly (View Details) | Feb, 02, 2025 | 23:02 |
How long will Sao Paulo–Guarulhos airport keep found items?
- At GRU (São Paulo–Guarulhos) Airport, all items recovered by the Lost & Found office are retained for up to 60 days from the date they are received.
- Items are held for 60 days starting from when they’re logged into Lost & Found.
- If unclaimed within that window, belongings are typically donated, destroyed (e.g., sensitive documents), or otherwise disposed of following airport policy.
