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How do I report a lost item at Sheremetyevo Airport?

To report a lost item at Sheremetyevo Airport, follow these simple steps: 1. File an Online Report Sheremetyevo provides an online form for reporting lost items—the most convenient initial step. Head to the airport’s official site under Services → Lost Property Office, where you can submit details about your item. 2. Call the Lost & Found Desk (24/7) Reach out directly to inquire or report the loss: Main switchboard: +74955786565 Alternatively: +74955788016 3. In‑Person at the Lost & Found Office If you’re already at the airport (or nearby), visit in person: Terminal B – 1st floor, common area Terminal F – 1st floor, common area 4. What Happens Next The Lost & Found staff will record your case in their system. They will search through items in storage and contact you if there's a match. You'll receive a reference number—use it for follow-ups. If you’re unable to visit in person, ask them about proxy pickup procedures.

Where is the Lost and Found office located at Sheremetyevo Airport?

The Lost and Found office at Sheremetyevo Airport is located at Terminal B: 1st floor, common area, Terminal F: 1st floor, common area.

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Existing Claim's

Item Details Lost Date Lost Time
sdfsdfsdfsdfdsfsdfsdfsdf (View Details) Oct, 10, 2026 16:10
Tote bag (View Details) May, 05, 2025 14:05
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Sheremetyevo Airport (SVO) itself is not legally “responsible” for your lost items in the sense of compensation—but it does have a duty to collect, store, and manage lost and found property according to federal law and airport regulations.

How long will Sheremetyevo airport keep found items?

  • At Sheremetyevo’s Lost & Found Desk, items found on airport premises—including terminals and aircraft—are handled under Russian law and airport regulations: Retention period: All found objects must be stored for at least six months. After that, the person who found the item has an additional three months to lay claim. After conclusion: If nobody claims the item during this nine‑month window, it is either disposed of or handed over to the National Treasury. Some items follow different rules: Perishables and food are destroyed within 24 hours. Foreign passports are kept for one month before being sent to the relevant embassy.
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim