Are Airport responsible for lost items?
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Umeå Airport is owned and operated by Swedavia, which handles lost property differently from airlines.
Here’s how responsibility is divided:
🎒 Airport vs Airline Responsibility
Airport (Umeå / Swedavia)
Lost & found items left inside the terminal or on airport property (e.g., security area, lounges, shops) are handled by Swedavia or their contractor. Passengers are responsible for retrieving such items themselves within the storage period.
Swedavia generally does not accept liability for lost or damaged items, unless negligence or intent can be legally proven. Their official Conditions of Service state that they’re not liable for loss unless it involves personal injury or fraud.
Anything left and unclaimed after the lawful retention period (typically 3 months) is transferred to the police or donated to charity (e.g., Swedish Red Cross) .
