Are Airport responsible for lost items?
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Vnukovo Airport is not legally responsible for all lost items, but they do provide Lost & Found services to help locate and return them when possible.
How do I report a lost item at Vnukovo Airport?
To report a lost item at Vnukovo Airport (VKO), Moscow, follow these steps depending on where the item was lost: 1. If You Lost Checked-in Baggage 🔹 What to do: Immediately go to the Baggage Search Counter in Terminal A (baggage claim hall). Provide: Your boarding pass Baggage tag Photo ID 📞 Contact: +7 495 436-77-60 (available 24/7) Email: lostandfound@vnukovo.ru 2. If You Lost a Personal Item (Not Checked-In) This includes phones, bags, wallets, etc., left: In waiting areas At security In restrooms Shops or restaurants 🔹 What to do: Visit the Found Property Office via Baggage Search Counter in Terminal A OR, contact them remotely. 📞 Contact: Phone: +7 495 436-28-38 (24/7)
Where is the Lost and Found office located at Vnukovo Airport?
The Lost and Found office is Located in the baggage claim areas of Terminal A (both domestic and international arrivals).
Existing Claim's
| Item Details | Lost Date | Lost Time |
|---|---|---|
| sdfsdfsdfsdfdsfsdfsdfsdf (View Details) | Oct, 10, 2026 | 16:10 |
| Tote bag (View Details) | May, 05, 2025 | 14:05 |
| iPad in Red cover (View Details) | Mar, 03, 2025 | 09:03 |
| Android Phone (View Details) | Mar, 03, 2025 | 08:03 |
| Engagement Ring (View Details) | Feb, 02, 2025 | 15:02 |
| Purse brand name Allen Solly (View Details) | Feb, 02, 2025 | 23:02 |
How long will Vnukovo airport keep found items?
- At Vnukovo Airport (Moscow), found items are stored for up to 6 months, subject to daily storage fees: Retention Duration: Items found in the terminal or onboard aircraft are kept for 6 months before being considered unclaimed and disposed of Storage Charges (effective from March 1,2025): Standard items: ₽186/day Oversized items: ₽300/day
