Are Airport responsible for lost items?
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When passengers lose items at Warsaw Chopin Airport, the responsibility depends on where and how the item was lost:
1. Lost on board or during checked baggage handling
The airline, or more precisely its ground handling agent, is responsible.
You must file a Property Irregularity Report (PIR) immediately upon realizing your baggage is delayed, damaged, or missing
Airlines like LOT will use systems like World Tracer to locate the baggage and may reimburse essential expenses during delays
2. Lost within airport premises (terminal, security trays, lockers, etc.)
Those items fall under the airport’s Lost & Found Office jurisdiction—not the airline.
This office handles items left behind in terminals, at security, in lockers, or in common areas
They do not sell old or unclaimed items—beware of frauds.
